This year’s holiday season saw more people shopping online than ever before. This means many more returns as well.

The number of returns is forecasted to be AT LEAST DOUBLE what it was last year. That’s a huge increase!

In order to handle such a large volume, some retailers are using computers to determine whether or not it even makes sense for them to take the item back. Let’s look at a few of these stores:

Walmart

Walmart is using software on every return request to see if it makes sense for them to accept. There are several factors that go into this decision, including the value of the item, your purchase history, and how resellable the item might be.

Amazon

Amazon is pretty straight-forward when it comes to returns–unless there was an error made by Amazon, you’re responsible for the return shipping.

If the error was on Amazon’s end, they will let you send back the item for free. If the item is too cheap or small, there’s a good chance Amazon will just let you keep it.

Target

Target also looks at returns and will typically let you keep items if it costs them more to have it returned than the item is worth.

Don’t Try to Cheat the System

These companies have plenty of checks in place to ensure no one is cheating the system. They monitor customer accounts and will quickly know if you’re a repeat offender. Chances are you’ll lose your shopping privileges or worse since this type of action is illegal.

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