Visit Apple today where they are offering replacements for AirPods Pro that were manufactured before October 2020. If you have purchased AirPods Pro and you encountered the following issues.

  • Noises like crackling or static that get louder when you exercise, are around noise, or while you’re on the phone
  • Ineffective active noise cancellation, such as a loss of bass or an increase in background noise like traffic or airplane noise

The afflicted AirPods Pro (left, right, or both) will get complimentary servicing from Apple or an Apple Authorized Service Provider. Notably, the AirPods Pro case is not included since it is unaffected.

Service Process

Choose one of the service options below to have your AirPods Pro serviced. Your AirPods Pro will be examined prior to any service to verify that they are eligible for this program. AirPods Pro (left, right or both) with a confirmed issue will be replaced. The AirPods Pro case is not affected and will not be replaced.

Additional Information

This worldwide Apple program doesn’t extend the standard warranty coverage of the AirPods Pro.

The program covers affected AirPods Pro for 3 years after the first retail sale of the unit.

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